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On July 1, 2020, Seesam Insurance AS and
“Compensa Vienna Insurance Group ADB merge

After the merger, companies will operate as one insurance company called “Compensa Vienna Insurance Group”
and will become the 4th largest risk insurance company in the Baltics.

What will happen until 01.07.2020?

Until the end of the merger process, Seesam Insurance AS will operate as an independent company and serve customers in accordance with the terms and conditions of the concluded insurance contracts.

It is possible to buy new policies, renew existing ones or receive specialist consultations:

You can easily submit an insurance claim:

  • on the self-service portal online.seesam.lv
  • the fastest way to submit a health insurance claim is to use the mobile application.

No mobile application? Free download here: 

 

 24-hour customer support phone: 67061000

What will happen after 01.07.2020?

After the merger, Compensa Vienna Insurance Group ADB will continue to serve the customers of Seesam Insurance AS fulfilling the contractual obligations of Seesam Insurance AS in accordance with the concluded contracts and their terms and conditions.

Customers will not have to renew existing contracts and will not have to take any additional steps to continue the existing contracts with Seesam Insurance AS after the merger.

Company details will be:
“Compensa Vienna Insurance Group” ADB Latvia Branch, registration number: 40103942087. Legal address: Vienības gatve 87H, Riga, LV 1004, Latvia.

Address of our Central Office will be: Vienības gatve 87H, Riga.

We will be available 24/7 by phone 8888

It will be possible to purchase new policies, renew existing ones or receive specialist consultations:

It will be possible to submit a claim:

  • on the self-service portal portals.compensa.lv
  • www.compensa.lv
  • the fastest way to submit a health insurance claim is to use the mobile application.

The list of our partners - car services is available here

If, as usual, you will search for Seesam in the near future, you will be redirected to Compensa's new addresses.
You will receive letters, e-mails, SMS messages and calls from Compensa in the future.

What are the benefits?


Important to know
Until the end of the merger process, Seesam Insurance AS will operate as an independent company and serve customers in accordance with the terms and conditions of the concluded insurance contracts.
Important to know
After the merger, Compensa Vienna Insurance Group ADB will continue to serve the customers of Seesam Insurance AS fulfilling the contractual obligations of Seesam Insurance AS in accordance with the concluded contracts and their terms and conditions.
Important to know
Thanks to the experience, knowledge and strength of the merged companies, after the merger we will be able to offer an even wider range of insurance services and better meet the needs of customers.
Important to know
We will continue to develop the Seesam brand for health insurance, and you will be able to continue submitting health insurance claims through the Seesam mobile application and on the self-service portal.

Important to know

Useful information


If the Seesam policy expires after 01.07.2020, you will not have to enter into a new contract

Customers will not have to renew existing contracts and will not have to take any additional steps to continue the existing contracts with Seesam Insurance AS after the merger. Compensa Vienna Insurance Group ADB will continue to perform the contractual obligations of Seesam Insurance AS in accordance with the concluded contracts and their terms and conditions.

The terms and conditions of the Seesam policy will not change after the merger

Compensa Vienna Insurance Group ADB will continue to perform the contractual obligations of Seesam Insurance AS in accordance with the concluded contracts and their terms and conditions.

Company details and head office address wil be changed

Company details will be:

“Compensa Vienna Insurance Group” ADB Latvia Branch

Registration number: 40103942087

Legal address: Vienības gatve 87H, Riga, LV 1004, Latvia.

Head Office address:

Vienības gatve 87H, Riga. 

From 1st of July, Seesam's head office at Muitas Street 1, Riga is closed

Now our head office is at 87H Vienibas gatve, Riga. Vienības gatvē 87H, Rīgā.

Customer service is also provided in our other Customer service centers in Riga and Latvia. 

Bank accounts for Seesam customers for settlements

Compensa Vienna Insurance Group ADB Latvia Branch

OP Corporate Bank plc Latvia branch LV57OKOY0005100000219

Swedbank LV35HABA0551048435173

SEB banka: LV84UNLA0003031467640

You will be reminded by Compensa that your current Seesam policy is coming to the end

You will receive all further offers for the renewal of insurance policies from Compensa.

 

Submitting claims after the merger

You will be able to submit an insurance claim in the most convenient of the offered ways:

1. On the Compensa portal portals.compensa.lv

Your benefits:

  • Faster review of claims.
  • We process the claims registered on the portal within 1-2 working days.
  • You will save time.
  • Only the accident information needs to be filled in. The information known to us will be filled in automatically from the data available in the system.
  • All documents submitted by you are collected on a single platform.
  • Easy tracking of compensation cases, their statuses, decisions.

2. By filling in the application form  www.compensa.lv

The list of our partners - car services is available here. 

24-hour customer support phone: 8888

After the merger, we will be available at more than 30 customer service centres throughout Latvia

A list of partner service shops is available

We will continue to receive clients at the following former customer service centres of Seesam Insurance AS:

  • Saules Street 33-1, Daugavpils
  • Aleksandra Street 17, Ventspils
  • Lielā Street 4, Talsi

The following Seesam Insurance AS customer service centres will be closed:

  • Muitas Street 1, Riga
  • Diakonata Street 2-2, Valmiera
You will be able to continue using the previously issued Seesam plastic card for health insurance

We will continue to develop the Seesam brand for health insurance, so the card will still be valid in medical and sports institutions and does not need to be replaced.

There is no need to download another mobile application for submitting health insurance claims

We will continue to develop the Seesam brand for health insurance. You will be able to submit a claim in the same mobile application developed by Seesam, which you used before the merger. No need to download other applications.

No mobile application? Free download here: 

 

 
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