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Report MOD claim

After the accident you should immediately, as soon as possible, but not later than in 3 (three) business days report the accident in written to Compensa.

  • By visiting a partner repair shop (only in case of repairs).
  • ASIMO car body repair center, 5 Gunāra Astras Street, Riga, phone No. +371 20124111, business hours: Mon-Fri 9 am - 6 pm (regardless of the type of indemnity or repair company you choose),
  • ZK9 car and truck repair center, "Bērzlapas 5" Mārupe county, phone No. +371 28677357, business hours: Mon-Sun 8 am - 8 pm, (regardless of the type of indemnity or repair company you choose);
  • Norde, Skanstes Street 31a, Riga, phone No. +371 67388433, business hours: Mon-Fri 9 am – 7 pm, Sat 9 am – 4 pm (regardless of the type of indemnity or repair company you choose. CASCO applications only);
  • TUF workshop, 44 Biķernieku Street, Riga, phone No. +371 27400000, business hours: Mon-Fri 8 pm- 7 am, (regardless of the type of indemnity or repair company you choose);
  • Latvijas Apdrošinātāju Autoserviss, 47a Daugavgrīvas Street, Riga, phone No. +371 27787758, business hours: Mon-Fri 9 am - 6 pm (regardless of the type of indemnity or repair company you choose).

If you wish to receive the indemnity in your bank account, you must show the vehicle to the Compensa expert who will calculate the damages.

Fill in the CASCO claim application without connecting to the bank in our Online system .

If you have any questions, please call 8888 or +371 67558888 from abroad.


Steps after receiving a claim application:

  • After the vehicle is presented to the repair shop representative, we will wait for the repair estimate,
  • We will review and approve the estimate as soon as possible, but not later than within 5 business days after the receipt of all necessary documentation,
  • If the policy provides an excess, you can make the payment at the repair shop upon receiving your vehicle after the repairs,
  • We will notify you after sending the agreed estimate to the repair shop,
  • After receiving our message, contact the repair shop to arrange the time when repairs can be made.

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