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Report MOD claim

After the accident you should immediately, as soon as possible, but not later than in 3 (three) business days report the accident in written to Compensa.

Report claim on the portal

In order for Compensa to process claims more quickly, please attach images of the vehicle to the application.

Vehicle photography instruction

If the vehicle is repaired, you can report claim to cooperation partners throughout Latvia.

List of partner repair services

If it is not possible to report claim on the portal, please fill in the CASCO application Online without connecting to the bank. 

If you have any questions, please call 8888 or +371 67558888 from abroad.


Steps after receiving a claim application:

  • After the vehicle is presented to the repair shop representative, we will wait for the repair estimate,
  • We will review and approve the estimate as soon as possible, but not later than within 5 business days after the receipt of all necessary documentation,
  • If the policy provides an excess, you can make the payment at the repair shop upon receiving your vehicle after the repairs,
  • We will notify you after sending the agreed estimate to the repair shop,
  • After receiving our message, contact the repair shop to arrange the time when repairs can be made.

Customer support and purchase of insurance policy
24/7 support phone
8888
By e-mail
info@compensa.lv
Customer service centers
All over Latvia
Services to private persons
Information
About us
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A member of
Vienna Insurance Group

Main-Shareholder of
Vienna Insurance Group

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