Travel insurance

• Various recreational sports activities (golf, tennis, football, volleyball, cycling, swimming, snorkeling, running, etc.).
• Cave walking.
• Fishing.
• Riding a motorcycle, scooter, or quad bike with an engine capacity up to 125 cm³.

• Various recreational sports activities (sailing, go-karting, surfing, windsurfing, kitesurfing, skiing, snowboarding, etc.).
• Hiking in mountains up to 2,500 m above sea level.
• Diving up to 10 m or up to 30 m depth.
• Other activities and insurance coverage during sports competitions.

Make sure all necessary documents are prepared – a valid passport, travel-related documents (tickets, reservations, visas, etc.), and your travel insurance policy.

Note the support phone number 8888 in case an insurance incident occurs during your trip and you need assistance.

Regarding your insurance policy, make sure that:
• The policy includes correct insured person details.
• The travel period covers both departure and return.
• The travel area is correct.
• The purpose of travel is accurate.

Keep electronic copies of your passport and travel insurance policy on your mobile devices!
Plan your departure times in advance and arrive at the airport at least 2 hours before your flight.

By calling 8888, the support service will provide assistance, coordinate necessary medical treatment, and, if needed, arrange transportation.

1. Receive guidance over the phone on what to do.
2. Follow the instructions provided by the assistance service.
3. Request and keep the documents provided by the assistance service.
4. Submit the Compensa claim form along with the required documents.
5. Receive your claim payment. The payment will be made within 5 business days after the decision is made.

Compensa, in cooperation with the assistance service, will contact the medical facility and guarantee payment for the service if such an arrangement is necessary, as well as handle the insurance claim formalities and settle invoices for the received services.

! If an insurance event occurs in Turkey or Egypt, before receiving medical assistance, it is the insured person's duty to contact the Assistance Service to organize medical care, receive instructions, and coordinate the planned necessary expenses.

If the insured person's medical expenses are not coordinated with Compensa, we reserve the right to reimburse medical costs only to the extent that they would have been covered if organized through the Assistance Service.