Who can exercise the 14-day right of withdrawal?
The right of withdrawal is a legal right that applies to consumers. A consumer is defined as a natural person who enters into a contract for purposes that are not related to their economic or professional activities.
What is this form for?
This form is intended only for withdrawing from an insurance contract concluded in the Compensa online store within 14 days, based on the statutory right of withdrawal.
Do I need to provide a reason for withdrawal?
No. The consumer is not required to provide a reason for withdrawal.
What happens to the paid insurance premium in case of withdrawal?
If the insurance premium has been paid, Seesam will refund the paid amount to the consumer as soon as possible, but no later than within 3 working days.
Compensa has the right to retain a proportional part of the premium for the period during which the insurance coverage was in effect and to deduct reasonable administrative costs in accordance with the contract terms.
Can I use this form to terminate the contract at any time?
No. This form is not intended for terminating contracts concluded through other sales channels or for cancelling an online store contract after the withdrawal period has expired.
If the contract was concluded directly with a Compensa sales representative or through an insurance intermediary (e.g., a broker), a written application must be submitted to the seller of your contract or sent to info@compensa.lv. To terminate an insurance contract concluded in the online store after the 14-day withdrawal period, a written application must be sent to dpo@compensa.lv.
Self service
